FREQUENTLY ASKED QUESTIONS

FAQ Topics

  What lights should I see on the InHand units?
  What is the difference between the InHand I-4100 and InHand I-4500?
  How can I avoid the Man in the Middle or Jackpotting attacks if using Wireless ATM Store wireless boxes?
  Does it matter where I put the antenna?
  What is the difference between the SL-500 and SL-08-P models?
  What wireless carriers do you currently offer?
  My box is not working. What are the steps I can take prior to calling a Wireless ATM Store technician?
  What is Checkurbox?
  What is the Power Cycler?
  What does the Wireless Booster Kit actually do?
  Is it possible to put two ATMs on one wireless device for mobile events or conventions?
  Do I need to order RMS for access to the device monitoring portal?
  Are there financing options available for purchasing wireless units?
  On the SL-500 boxes, what are the cell mode lights?
  I have an extra unit that has been powered off for a few months but I am now ready to deploy it. Is it plug-and-play or does it have to do a series of updates prior to deployment?
  On the Systech boxes, do I plug the Cat 5 cable in to the WAN/LAN or the LAN? Ethernet 1 or 2?