In response to recent man-in-the-middle ATM attacks reported in California, we at the Wireless ATM Store, working with ATM manufacturer Genmega, have introduced new security features engineered to protect vulnerable TCP/IP wireless connections.
The features are included in updated Genmega ATM software, which is now available. The Wireless ATM store expects to work with other manufacturers to incorporate the solution as well.
"Our first priority has always been our customers," says Wireless ATM Store CEO Rick Tibberino. "We are very happy to have been able to provide an alternative solution to prevent this type of attack so quickly."
The California attacks targeted unencrypted ATM communications rather than the ATM terminal itself, according to the release. A hacked wireless device inserted into the top cabinet of the ATM was used to alter transaction replies returned from the host, effectively turning transaction denials into approvals, and "tricking" the ATM into dispensing cash.
This type of attack is made possible when an ATM operator using a wireless box bypasses the machine's built-in SSL encryption, the release said.
"To combat these hacks, we worked with the Wireless ATM Store to update our software with new security features to sync the wireless device to the ATM, preventing criminals from switching boxes to perform unauthorized transactions," says Wes Dunn, Genmega senior vice president of sales. "Although this is not a permanent solution, it is a roadblock, and obviously, that's a good thing."
The updated software requires the use of a master password in order to install, replace or alter the wireless communication device. According to the release, the fix helps to protect any ATM wireless device running on an IP-only terminal, not just those devices sold by the Wireless ATM Store.
For more information please call (877) 977-8020
There has recently been a lot of discussion in the industry surrounding the discontinuation of SSL and early TLS protocols. Basically, security and encryption upgrades set forth by the PCI Security Standards Council are requiring the use of TLS version 1.2 on all ATM transactions moving forward.
WHAT IS REALLY GOING TO HAPPEN?
If your ATM is using SSL or early TLS versions as of the effective discontinuation dates, your ATM will no longer complete any transactions. For some processors, this may have already happened.
HOW DO I KNOW IF I NEED TO UPDATE MY ATM?
We would like to take an opportunity here to give you some direction if you are unsure if your ATMs will go dark:
Wireless - If your ATM is communicating via our Wireless ATM Store wireless device AND your ATM is programmed per our recommended settings, you have nothing to worry about. We sent out updates to all of our devices months ago making sure they are TLS 1.2 compliant.
TCP/IP (Local Internet) - If you process with ATM Partner, you should have received numerous notifications about the status of your ATMs. If you process elsewhere, please reach out to your processor to find out if your ATMs need to be updated.
Phone Line - Does not apply
Wireless ATM Store is now providing wireless connectivity for TouchTunes digital jukeboxes. If you are in need of a fast and reliable Verizon 4G LTE connection for your TouchTunes digital jukebox, please give us a call at 877-977-8020 or email us at email@example.com to discuss monthly data rates. For jukeboxes, wireless installation is an easy plug-and-play setup.
If you are looking for other wireless solutions such as Digital Toppers, Kiosks, etc., don't hesitate to reach out to us to discuss feasibility and monthly data rates!
Have you ever driven out to a service call just to find that you could fix whatever issue ignited the situation with a power cycle? You probably wasted gas, time, and patience. Let us help relieve the frustration with our exclusive ATM power cycling solution. Rightfully dubbed “The Power Cycler”, our latest companion hardware to the industry’s lowest cost wireless solution is a low cost device which will stop power flowing to any device plugged into it, and then resume it quickly 3-5 seconds thereafter.
The Power Cycler plugs into a power source and connects via Cat5 to the second Ethernet port of any SL product provided by Wireless ATM Store. Simply plug your ATM into The Power Cycler and you can remotely restart the terminal in a second’s notice. Through our web monitoring portal, CheckUrBox.com, you can execute the “Restart ATM” function, which will send a signal through the wireless box to The Power Cycler, cutting off power for a brief 3-5 seconds, and then resuming it.
There are no additional monthly charges for either the device portal or The Power Cycler. Once you purchase it, it is yours, and you are free to operate it as often as necessary for your business’s needs. It is a great alternative for any location that cannot have this solution easily replicated by on-location staff. The instillation is easy and the functionality is even simpler. If you have ever asked yourself “Why did I drive all the way out here for that,” The Power Cycler may be worth considering!
When it comes to communications in the ATM industry, 24/7 insight on your ATM’s ability to successfully reach your processor is essential. Far too often, we hear stories about operators left high and dry to find out hours or even days later that the internet or phone line provided by their merchants has been turned off or disconnected. Hence, the sales of wireless modems in the ATM industry has grown exponentially in recent years. With your ATM’s connectivity at your fingertips and removed from the merchant’s control, you are able to utilize super-fast and highly secure communications that you can count on. Even still, why should it stop there? Why not also provide real-time knowledge and statistics about your wireless modems?
Wireless ATM Store recently created that solution. In response to that understandably imperative customer need, we developed a state-of-the-art, user-friendly device monitoring portal called CheckUrBox.com. The best part - it is being offered FREE of charge. All wireless units being billed to a customer on our unbeatable $4.95 monthly service plan are automatically uploaded to that specific customer’s unique password-protected CheckUrBox account. Not only can you manage your wireless portfolio by filling in the locations and TID’s associated with all of your units, but you can go one step further and interact with your units. The most important function, the “Ping” button, immediately informs you that your unit is currently online. From there, you can also reboot your wireless unit if needed and also see real-time device statistics such as signal strength, up-time, and last contact date.
Here at Wireless ATM Store we understand our customers’ needs. Checkurbox.com was built for no other reason but to give our customers the ability to easily organize and manage their wireless fleet – 24/7! If you do not currently have a username and password for checkurbox.com, send over a quick e-mail to firstname.lastname@example.org to request your log-in credentials. If you already have a username and password, sign in here!